My Virgin Media Account

Download the My Virgin Media app to make managing your Virgin Media broadband, TV, home phone accounts smoother and easier. In a few simple taps, you can control your account from the palm of your hand.

You’ll be able to:

• Check your broadband, TV, home phone details

• View your latest bill, billing history and download them as PDFs

• Manage your Direct Debit details and make a payment

• Check for faults affecting services in your area, and run tests on the Virgin Media kit in your home

• Check order and appointment details easily

• Find your account number and area reference quickly

• Explore our latest offers

Need a helping hand?

Broadband, TV, home phone customers can also tap to see relevant topics and conversations on the Virgin Media Communities.