POLA（ポーラ公式アプリ）

Thank you for your continued patronage of POLA.

This app provides access to a wide range of POLA services, including beauty information tailored to the seasons and your daily mood, various content to enrich your everyday life, storage and reference of skin analysis results received at our stores, and notifications of special campaigns.

◆Skin Log me

You can check your personalized skin analysis results—"Skin Log"—from your in-store analysis anytime through the app.

Data can be stored for two years.

Use this information to understand how your skin changes due to seasons, lifestyle, and physical condition, and to help you achieve your best skin.

① Skin Analysis Details Confirmation

You can check the details of the consultation and analysis results conducted at our stores.

② Recommended Item Information

You can check the features, usage, and ingredients of recommended items based on your analysis results.

③ Care Talk & Care Advice

You can view advice on skincare tips for your region and environment, as well as lifestyle and nutrition advice based on your analysis results. Mark-kun will assist you with daily care and maintaining your motivation through conversation.

◆Event & Campaign Announcements

We will inform you about various events and special campaigns, including gifts, hosted by POLA.

◆POLA Premium Pass My Page

You can access your POLA Premium Pass My Page from the app.

Tap the "My Page" tab to register/log in to My Page.

You can check your miles and purchase history on My Page.

*Registration for POLA Premium Pass (registration of customer information) is required to view My Page.

◆Information Content

We will provide various content, including beauty information that resonates with the seasons and daily moods, and content that enriches your everyday life.

◆Digital Membership Card

After registering/logging in, your digital membership card will be displayed in the app.

Please use it when shopping.

We accept opinions and requests regarding the POLA app at the following contact point.

We will use your feedback to improve future app updates, so thank you for your cooperation.

https://www.pola.co.jp/ec/contact/contact.aspx?type=CS