AI가족안부전화 - AI 비대면 돌봄 서비스

AI Family Safety Call is an AI non-face-to-face care service where an AI caregiver periodically calls parents living apart to check on their daily lives, health, and medication, and sends alerts to the family if any abnormal signs occur.

■ AI Family Safety Call Features

- AI Call: It relieves your mental burden by checking on their well-being, medication, and meals without you having to call them directly every day.

- Care Settings: You can adjust call times to fit your lifestyle patterns and configure settings such as the number of calls and call types.

- Reports: You can feel reassured by grasping daily and weekly status changes at a glance without having to ask every time.

- Emergency Help Request: You can immediately recognize critical moments and respond quickly without missing any.

- Activity Management: You can notice changes in your parents' condition in advance just by counting their steps.

- AI Chat: You can comfortably exchange greetings and maintain emotional connection even during awkward moments when calling is difficult.

- Content: It soothes your mind day by day and helps you maintain healthy lifestyle habits.

- Family Invitation: You can share the burden of caregiving, which you previously carried alone, with your family to gain peace of mind. - Notification: Check for abnormal signs and emergencies in real-time to ensure you don't miss the timing for a response.

- Dementia Family (Elderly) Search Insurance (Optional): We compensate up to 5 million KRW for expenses incurred by the family of a dementia patient aged 65 or older from the time they report the patient missing to the local police station until they return.

■ How can I start a call?

You simply need to install the app on both the guardian's and the patient's mobile phones and invite the family. Once the guardian sets the day and time for the call, a call from "AI Caregiver OO" will arrive via the app on the patient's mobile phone at that time.

■ How are abnormal signs detected and communicated to the family?

The AI ​​Caregiver identifies abnormal signs by analyzing responses and non-responses during conversations about well-being, medication checks, and meal verifications. When an abnormal sign is detected, it immediately sends an alert to the family, allowing the guardian to quickly understand the situation and respond.

■ What should I do if my parents living alone suddenly need help?

If the patient uses the emergency help request function, a real-time alert is sent to the guardian. You can notify your family immediately when help is needed, without having to wait for regular check-in calls.

■ Is there a way to check in outside of phone hours?

Through AI chat, both the person under care and the guardian can converse one-on-one with an AI character at any time they wish. You can choose from various characters with different speech patterns and personalities, allowing you to naturally check in with them outside of scheduled phone hours.

■ Can multiple family members check reports together and share caregiving responsibilities?

A family representative can invite a guardian and the person under care to form a single family. By inviting additional family members, multiple guardians can review reports together and share the burden of caregiving.

■ Can I use it alone without inviting family members?

You can use it without inviting family members. You can expand the service at any time later by inviting family members to review records together.

■ Who needs AI Family Check-in Calls? - Children who want to check on the well-being and health of their parents living away every day

- Guardians who want to ensure their parents take their medication on time and don't skip meals

- Families who want to be notified immediately of any abnormal signs or emergencies

- Individuals living alone who need a place to regularly check on their well-being and ask for help when necessary

- Families who want to share the burden by checking care records together

■ Frequently Asked Questions

Q. What is the AI ​​Family Well-being Call?

A. It is an AI non-face-to-face care service where an AI caregiver periodically calls parents living away to check on their daily lives, health, and medication, and sends alerts to the family if any abnormal signs occur.

Q. What happens if I miss the call?

A. It calls back up to three times. If the call is not answered all three times, an alert is sent to the guardian, allowing them to call back directly to check the situation immediately.

Q. Can I be notified of an emergency situation in advance even before the scheduled call time?

A. Yes. You can check the activity status based on the protected person's daily step count, and the protected person can also directly request help using the emergency help request button. Q. Can I use it alone without a guardian?

A. Yes. Even without inviting family members, you can use it alone by signing up for the service and setting yourself as the protected person.

Q. Can I protect other family members together?

A. Yes. If you invite guardians through the app, you can protect up to 10 people together.

Q. Can only one person receive the AI ​​call?

A. No. If you invite a protected person through the app, you can call multiple people to protect them together. However, if there are two or more protected people, additional people must sign up for the service separately.

Q. Can I check medication and meal status?

A. Yes. You can set up separate calls for medication and meal verification, allowing you to check and record whether the medication was taken and the status and details of meals.

Q. Can family members view the content of the calls?

A. When you answer the call, a summary of your mood for the day, the conversation shared, and a message to your family is delivered. You can check this daily or view it compiled into weekly or monthly reports. However, this information can only be verified if the protected person has consented to the provision of sensitive information to a third party.

Q. What coverage is available through the Dementia Family Search Insurance?

A. For customers who subscribe to a mobile carrier's paid add-on service and choose to enroll in the insurance, it compensates for search costs, lost income, tipster rewards, and psychological support expenses incurred from the time of reporting the disappearance of the dementia patient or a parent aged 65 or older during the coverage period until their return, up to a maximum limit of 5 million KRW per coverage type (with a deductible of 100,000 KRW). You must report the disappearance to the competent police station within 7 days.

Q. Does the AI ​​caregiver provide health consultations or diagnoses?

A. No. The AI ​​caregiver and AI chat do not provide direct advice on medical, legal, or financial matters; they guide you to expert consultation if necessary. The reports are also reference information intended to assist the family with cognitive function and response, rather than medical diagnoses.

A ■ Related Links

- AI Family Care Call Official Website: https://www.familycarecall.com/

- AI Family Care Call Official Blog: https://blog.naver.com/wsblog01

- AI Family Care Call Official YouTube: https://www.youtube.com/@aifamilycarecall

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- ​​Terms of Service (EULA): https://www.familycarecall.com/corp/service

- Privacy Policy: https://www.familycarecall.com/corp/policy