ヨメテル―相手の声が読める電話―

"Yometel" is a phone app that transcribes the voice of the person you're talking to into text, for people who have difficulty hearing the other person's voice on the phone.

[Features]

・Uses the latest AI (automatic speech recognition) to transcribe the other person's voice in real time.

・Registration can be completed online, and you can start using it immediately.

・Available 24 hours a day, 366 days a year.

・Supports emergency calls.

・A public infrastructure based on the law*.

*Act on Facilitating the Use of Telephones by Persons with Hearing Impairments, etc. (Act No. 53 of 2020)

[Eligibility for Registration]

People who have difficulty hearing the other person's voice on the phone (no medical certificate required).

[How to Use]

・To use it, people with hearing impairments must register in advance through the downloaded app. Once your identity is verified on the app, a Yometel phone number (050 number) will be issued, and you can start using it immediately. Registration is free.

・Registration is not required for the person you are calling. If they know the Yometel phone number of the person with hearing impairment, they can make calls as usual. At the beginning of the call, a voice guidance will say, "This call will be transcribed."

[Numbers you can call]

• Landlines, mobile phones, IP phones

• Emergency calls (110, 118, 119)

• Toll-free numbers (0120, 0800)

• Navi Dial (0570)

*Depending on the recipient's settings, some calls may not connect.

[Notes on use]

• The content of the conversation (text) displayed in the app will not be saved.

• This service is only available when both the caller and recipient are in Japan.

• You cannot receive calls from lines that do not allow calling 050 numbers.

[Usage Fees]

① Plan with Monthly Fee

Monthly fee (178.2 yen/month) + Call charges A: 5.5 yen/minute for landline calls, 33 yen/minute for mobile phone calls (pay-per-use)

② Plan without Monthly Fee

Call charges B: 16.5 yen/minute for landline calls, 44 yen/minute for mobile phone calls (pay-per-use)

*Registration is free

*Call charges apply when making an outgoing call

*Emergency calls and calls to toll-free numbers are free

*Calls to Navi Dial numbers are 33 yen/minute (30 yen/minute excluding tax) regardless of the plan

*For detailed pricing information, please check the "Terms of Service" or the official website.

[Inquiries and Provider Organizations]

Telephone Relay Service Provider Organization Designated by the Minister of Internal Affairs and Communications: Nippon Foundation Telephone Relay Service

■Yometel Customer Center (Supports text chat and video calls)

https://www.yometel.jp/contact

■Official Website

https://www.yometel.jp

■Information Disclosure Regarding Terms of Service, etc.

https://www.yometel.jp/information