[ぱちんこ]押忍！番長 漢の頂

This app is a one-time purchase version of "e-Pachinko Osu! Banchou Kan no Cho."

Please note that this is a separate app from the currently available monthly pachinko app.

■ [System Requirements]

・Android OS Version: 8.0, 9.0, 10.0, 11.0, 12.0, 13.0, 14.0, 15.0, 16.0

*Operation is not guaranteed depending on your environment.

*Some devices, even those running Android 8.0 or later, may not be compatible.

*Google Tensor processors are not recommended.

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▼ For customers who see a message about sending an email when launching the app

Tap the "Send Email" link to send an email.

The information you provide will help us determine the cause of the error and provide solutions.

▼ For customers who are unable to download or launch the app

Please refer to the "FAQ" section at the bottom of this page, as the steps may resolve the issue.

▼App Refunds

This requires a Google Play-specified procedure, so please check the details at the following URL before purchasing.

https://support.google.com/googleplay/answer/2479637?hl=ja

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■[Usage Notes]

○ 2GB or more of free internal storage (on your smartphone) is required.

○ Data download occurs the first time you launch the app, so we strongly recommend using a Wi-Fi connection.

○ If you check "Allow automatic updates" while overseas, you may incur unintentional high data charges due to version updates. We recommend unchecking "Allow automatic updates" in the Google Play Store when traveling abroad.

○ Loading delays may occur when effects are loaded.

○ The values ​​displayed within the app are simulated and may differ from those of the actual pachinko machine.

■[Frequently Asked Questions]

Please check the following before contacting us.

Q. The download won't progress beyond "Waiting."

A. This issue occurs when you check "Download only over Wi-Fi" during downloading and connect via a connection other than Wi-Fi.

Please cancel the download and try connecting to a different Wi-Fi connection, or uncheck the box and download via a different connection method (such as 4G).

Q. The app's effects and sounds aren't playing correctly.

A. Operation may be unstable the first time you launch the app; please try restarting it.

Q. I want to pause the app.

A. Select "Quit App" from the "End Game" button in the game screen menu, or press the home button while playing to quit the app. Your gameplay information will be automatically saved.

If you have paused data, tap "Tap to Start" on the title screen to display a confirmation screen for resuming. Select "Yes" to resume from the point where you paused.

Q. The app crashes during launch.

A. There may have been an issue during installation. Please try the following first.

- Restart your smartphone or clear the cache.

- Uninstall and reinstall the app.

Q. I can't purchase add-ons.

A. Please check the following:

- Update the Google Play Store app to the latest version.

- Make sure the Google Account used to purchase the app matches the Google Account on your smartphone.

- Check with your carrier to see if you've reached your payment limit (if so, try again the following month).

- Change your payment method to credit card.

- Contact Google via the link below (this may be a Google Play issue).

https://support.google.com/pay#topic=7644061

Q. All of my purchased add-ons have been disabled.

A. You can restore them free of charge by following the steps below.

1. Tap the disabled add-on feature in the "Shop" section on the title screen.

2. Tap "Purchase."

3. Select "Yes" in the warning message that appears.

4. After a few seconds, a message will appear saying "Already Purchased."

5. After tapping "Back to Title Page" on the same screen, the corresponding add-on feature will be re-enabled.

6. If there are other disabled add-ons, repeat steps 1 through 5 above for each feature.

*Communication will occur during steps 3 and 4.

Please note that if you are not using the Google account you used to purchase the feature, you may experience errors or charges.

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These issues may be resolved by updating the OS, but depending on your device, the symptoms may worsen or new issues may occur.

We are not responsible for any issues associated with OS updates, so please update at your own discretion.

■ [Inquiries]

○ Our support desk is open on weekdays, excluding weekends, holidays, and the New Year's holiday period.

○ We accept email inquiries 24 hours a day, but we will respond to inquiries within business hours.

○ Before contacting us, please make sure your email settings allow you to receive emails from "support_anapp@paon-dp.com" and from your computer.

○ When contacting us, please be sure to include the following information: [app name], [device name], [OS version], and [details of your inquiry].

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